General Shipping Information
Shipping & Handling Time
Processing and Shipping Time: Orders are processed and shipped within 1 to 4 days and processed on a first come first serve bases from the time the order was placed. Most of the time orders are processed the same day. Orders placed after 12:00 Noon EST will be processed the following business day. We do not process orders on weekends and holidays, they will be processed on the next business day.
Shipping Fees
1.) Domestic - $6.88 USPS flat rate shipping on all seed orders up to $50 for the lower 48 Hawaii and Alaska USA. After $50 it is FREE shipping! We will ship your order via USPS with tracking. Commercial bulk orders will include shipping pricing in estimate or on contract.
2.) Domestic BOX - $10.00 USPS Priority Mail Small Flat Rate Box shipping only on These items: Dried Peppers, Powders, Whole fresh Peppers, bottles of hot sauces and bulbs and tubers. Orders over $50 for the lower 48 Hawaii and Alaska USA is FREE shipping! We will ship your order via USPS with tracking insurance included.
3.) International - Everything outside the lower 48, Hawaii and Alaska USA is $10.00 flat rate with NO TRACKING for most locations. CLICK HERE TO READ OUR INTERNATIONAL SHIPPING TERMS AND RATES.
4.) (Discontinued) If you request FedEx, DHL or UPS, there will be an additional handling charge. You need to add the handling fee to your cart or contact us first for a quote. Always be sure to include a physical address so there are no delays in processing & shipping your order. Read more below...
5.) All orders are processed Monday-Friday, and we do not ship or process orders on the weekends and holidays.
6.) All orders are sent standard 1-7 business days delivery via UPS or USPS. The carrier used will depend on the type of items being shipped.
7.) INSURANCE - USPS recently changed the items that were eligible for insurance. Seeds are NO longer insurable. We can NOT offer insurance any longer.
8.) All Shipping cost are non-refundable.
9.) FREE Shipping on all domestic seed orders $50 or more, Free shipping to Canada on orders $100. At checkout, Your order should automatically remove shipping charges. FREE shipping only applies to the lower 48, Hawaii and Alaska USA. Your cart must be $50 or more to get free shipping. Coupons, promotions an discounts may lower your cart order below $50, just add more items to bring your cart total to $50 or more.
10.) You cannot change your shipping address once your order is complete. Please do not contact us asking to ship to a different address from the address you entered in the order. We can only ship to the address that is entered at checkout. If you need to ship to a different address, then your order has to be canceled and refunded first. Then you can place your order again with the new shipping address.
11.) RETURN TO SENDER RETURNS When orders are returned to us for reasons outside of our control like wrong shipping addresses, they will be handled like this:
1.) We receive your returned order.
2.) We contact you letting you know your order was returned.
3.) You have a choice to have us reship your order, discard your order or cancel your order.
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If you choose to have us discard your order, we will then throw it out.
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If you choose to cancel your order, we will then apply a 35% restocking fee and refund you your order less the shipping fees.
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If your want us to reship your order, Pay shipping charge by paypal or other and your order goes out to new corrected address with tracking.
If your order gets returned again because the address is wrong again, we will discard the order and put your account on hold and you will not be able to make future purchases on HRSeeds.com. !!PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT AT CHECKOUT!!!
12.) ORDERS LOST BY MAIL CARRIER - If for any reason the mail carrier *( USPS ) loses your package, it is your responsibility to track it down. If the package can not be recovered you need to file a claim for lost parcel with the post office.
USPS DOMESTIC USA ONLY
USPS Priority Mail Flat Rate Envelope DOMESTIC 2Lbs
USPS Priority Mail Flat Rate Envelope DOMESTIC is good for 3 to 5 days and up to 2 Lbs. We make no guaranty on shipping date an time but just that your package was shipped out on the day we processed your order. Cost $12.79
Priority Mail EXPRESS 2-3 Day Domestic Flat Rate Up To 25 Lb USA ONLY
Priority Mail EXPRESS 2-3 Day Domestic Flat Rate is good for 2 to 3 days and up to 25 Lbs. We make no guaranty on shipping date an time but just that your package was shipped out on the day we processed your order. Cost $40.00
PLEASE NOTE: We do not process orders over the weekend and express mail will be processed on Monday. Express orders after 12:00 noon Friday will be processed on Monday.
INTERNATIONAL SHIPPING
!!Pepper and Tomato seeds only!!
If your country is on the USPS list, We are not shipping to those countries at this time. Click HERE to see if your country is on the list that we are NOT shipping to at this time. NOTE: This list can change every few days so we do not list all countries here.
ALL INTERNATIONAL SHIPPING FEES ARE NOW $10 FLAT RATE!
We will ship your order regular mail in a standard envelope. $10 flat rate world wide! We have great success using this shipping method so far but we are not responsible if customs confiscates your order or any other issue. We do NOT provide PCR testing and phytosanitary certificates and other paper work if your country requires it. International orders are non refundable. We are only shipping PEPPER and TOMATO seeds internationally at this time. No beans, live plants or anything to large to fit into a regular business envelope. We will refund any item that we can not fit into the envelope. We will send a International shipping confirmation email for large orders.
ALL International Shipping ZONES:
Region 1 USA Only
Region 2 GUAM - $10 for cart total under $50. and $67 for cart total over $50
Region 3 Falkland Islands & Antarctica - $25 for cart total under $50. and $75 for cart total over $50
Region 4 Canada Only - $10 for cart total under $100. and $50 for cart total over $100 or more and FREE shipping for cart totals over $150
Region 5 International See International rates below
Armenia, Australia, Austria, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, Croatia, Cyprus, Denmark, Estonia, Finland, France, Georgia, Republic of Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea, Republic of (South Korea), Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Moldova, Netherlands, New Zealand, Peru, Poland, Portugal, Romania, Serbia, Republic of Singapore, Slovak Republic (Slovakia), Slovenia, Spain, Sweden, Switzerland, Thailand, Turkiye, Republic of Ukraine, United Kingdom of Great Britain and Northern Ireland
Region 6 International See International rates below
All other countries not listed in Region 5
International Shipping Rates: (You will see these options at checkout)
Flat Rate NO TRACKING - $10
Flat Rate WITH TRACKING - $24.50
Flat Rate Priority Mail WITH TRACKING - $67
APO/ FPO Customers
!!Pepper and Tomato seeds only!!
Shipping to APO/FPO is now $10 flat rate and same as international shipping terms. Read International shipping terms below...
DPO Customers
!!Pepper and Tomato seeds only!!
Shipping to DPO is now $10 flat rate and same as international shipping terms. Read International shipping terms below...
Shipping to Antarctica and Falkland Islands
Shipping to Antarctica and Falkland Islands is $25 flat rate up to $50 and same as international shipping terms. However shipping times is conditional due to weather and seasons. Please plan when you can receive your mail and cargo. Orders over $50 can only select shipping with tracking. Read International shipping terms above...
Garlic, Onion, Potato and Flower Bulbs
!!USA ONLY!!
Garlic, Onions and Flower Bulbs Ship USPS Priority Mail and is incorporated into the price of the bulbs. So when you check out it should be free shipping! If the shipping fails to be removed at check out let us know and we will refund the shipping cost after check out. We do not accept P.O. Box addresses for delivery on these orders. We do NOT combine this type of order with anything else unless your order is over $50! Click HERE to read more.
Live Plants
!!USA ONLY!!
COMING SOON!
For an estimate on live plants only shipping charges, Please click HERE.
live plant items ship out according to your grow zone (see the live plant page for more information). Plant items ship via USPS or UPS and we do not accept PO BOX addresses for delivery on those orders. We do NOT combine live plant orders with anything else! Plants are living things an need to be shipped separately. All sweet potatoes & onion plants (not sets) are shipped via the USPS at the right time for planting in your area.
Fresh Pepper Pods
!!USA ONLY!!
HellfireChilies.com
We are no longer selling fresh pepper pod on HRSeeds.com, Please visit HellfireChilies.com for our fresh pepper pods! We only make them available and ship our fresh pepper pods during summer an fall (September - October) when our pepper plants are producing fruits. For an estimate on Pepper Pods shipping charges, Please click HERE. Pods ship via USPS and we do not accept PO BOX addresses for delivery on those orders. We do NOT combine pepper pods orders with anything else!
Local Pickup & Hand Deliveries
We do not offer local pickup or hand deliveries on any of the products available on HRSeeds.com. We are an online store only! We may consider this option in the future but not at this time.
UPS Ground (Discontinued)
For a quick estimate, Click here for the UPS Calculator
FedEx Ground (Discontinued)
For a quick estimate, Click here for the FedEx Calculator
DHL (Discontinued)
For a quick estimate, Click here for the DHL Calculator